Below is the guideline for converting employees' immediate feedback into scores.
Here is the breakdown of converting the immediate feedback evaluations completed by your team members into scores:
1- Response/Score Conversion
The responses to the questions evaluated using the rating scale below are converted into a score out of 5 according to the following details:
- Strongly agree = 5
- Somewhat agree = 4
- Neither agree nor disagree = 3
- Somewhat disagree = 2
- Strongly disagree = 1
The scores are multiplied by 2 to calculate the category scores and the overall score*
2- Details of Score Calculation for Immediate Feedback Evaluations
Overall Score Calculation: average of the score from the first question and the categories "Organizational Quality," "Facilitation Quality," and "Content Quality"
Thus, the overall score is equal to [Q1 + (average of Q2 and Q3) + (average of Q4 and Q5) + Q6] /4
*This score is rounded to 0.1.
Details of calculating each category score:
